Last updated: July 19, 2026
Terms of Service
Porchline Media LLC
These Terms of Service ("Terms") govern your use of porchlinemedia.com (the "Site") and any advertising services purchased through it, including the Local Spotlight postcard program ("Local Spotlight," "the Service"). Porchline Media LLC ("Porchline Media," "we," "us," "our") is a Georgia limited liability company.
By using the Site or purchasing a spot on a Local Spotlight card, you agree to these Terms. If you don't agree, don't use the Site or purchase a spot.
1. What We Do
Porchline Media produces co-op direct mail postcards under the Local Spotlight brand, currently serving the following markets:
- Local Spotlight: Mulberry & Dacula
- Local Spotlight: Braselton & Hoschton
Each card is an oversized, full-color postcard mailed via USPS Every Door Direct Mail (EDDM) to approximately 5,000 homes per issue. Each card holds 15 category-exclusive ad spots — meaning only one business per category (e.g., one HVAC company, one dentist) appears on a given card.
2. Reserving a Spot
How reservation works. A business reserves a spot by selecting an available category and completing payment through our Stripe checkout. Your spot is not confirmed until payment is received. Payment is due at the time of reservation, not after the card fills.
Agreement at checkout. By checking the acceptance box at checkout, you sign the Advertiser Service Agreement and agree to these Terms, which are incorporated into it. We don't use a separate signature tool.
Category exclusivity. Once your payment is confirmed, your category is locked for that card and issue. We won't sell your category to a competing business for the same card while your spot is active. If we make an error and place a direct competitor on the same card, see the One Seat at the Table Guarantee in Section 6.
Ad content submission. After reserving, you'll complete a short intake (currently a Google Form) providing your logo or source material, your offer, and contact information. We design your ad in-house and send you a proof. You get one round of revisions. Each proof has a response deadline of 3 days from when we send it. If we don't hear back from you by that deadline, your proof is deemed approved and moves to print as-is. A deemed-approved proof is final to the same extent as one you approved directly. Once your proof is approved, your ad is considered final and moves to print — see Section 7 for how this affects refunds.
3. Pricing & Billing
- Standard rate: $395/month per block. This is the rate for all new reservations.
- Legacy rates: Businesses that reserved under an earlier promotional rate keep that rate for as long as they run consecutively, without a gap. That promotion is closed to new reservations.
Billing is recurring and processed through Stripe. Your card is charged each billing cycle for as long as your spot remains active. There is no minimum term — see Section 4 for cancellation.
Legacy rate lock. If you reserved under an earlier promotional rate and keep your spot active without a gap, you keep that rate for as long as you continue running consecutively. If you cancel or let your spot lapse for a month, the promotional rate is forfeited permanently and any future reservation is billed at the then-current standard rate.
Referral Credit. If you refer another business that reserves and pays for a spot, you receive a $50 credit toward your next payment once their payment is confirmed (capped at 3 referral credits per month). The business you referred receives a $50 credit applied to their second month. Referral credits are nontransferable, and self-referrals between commonly owned businesses don't qualify.
Market Stacker Discount. Businesses or owners actively running spots on 2 or more distinct markets (currently Mulberry+Dacula and Braselton+Hoschton) receive 10% off every block on every spot they hold. A larger ad on a single market does not qualify — the discount is based on cross-market presence, not on the number of blocks on one card. Each spot bills as its own line item at the discounted rate, and the tier is evaluated at the start of each billing cycle.
4. Cancellation
You may cancel your spot at any time. There is no cancellation fee and no minimum term. To cancel, contact us at joe@porchlinemedia.com or (470) 354-1197.
Cancellation takes effect at the end of your current billing cycle — you will not be charged again, but we do not provide partial-month refunds for the cycle already in progress once your ad has gone to print for that issue (see Section 7).
Canceling and later rejoining means you rejoin at the then-current standard rate; a legacy promotional rate does not carry over after a lapse.
5. Our Right to Cancel
We may cancel your spot and subscription if you become unresponsive or don't provide what we need to produce your ad (for example, not completing the intake after reasonable attempts to reach you), or if you breach these Terms. This includes situations where we learn your ad may violate Georgia law governing who is permitted to advertise the products or services shown. If we cancel a cycle you've already paid for, any refund is at our sole discretion based on the circumstances, including how far production of your ad and that issue has progressed. A cancellation under this section ends any legacy promotional rate the same as any other lapse.
6. Our Guarantees
The 60-Day Drop Guarantee. If we fail to get your postcard printed and handed to USPS within 60 days of your payment, you get a full refund.
The One Seat at the Table Guarantee. If we make an error and place a direct competitor in your category on the same card, that issue is free.
The Screen Door Guarantee. No minimum term. Cancel anytime, as described in Section 4.
Guarantees apply to the specific conditions described above and are the exclusive remedy for the issues they cover.
7. Refunds
Refunds are governed by the 60-Day Drop Guarantee (Section 6). Once your ad proof is approved (by you, or deemed approved under Section 2) and it goes to print, that issue is final — we are not able to refund or make further changes to that issue's ad, since the print and mailing costs are committed at that point. If you cancel after a proof is approved but before the card mails, that issue still runs as approved; cancellation applies to future issues going forward.
8. Your Content
You represent that you own or have the right to use any logo, image, text, or other material you submit to us for your ad, and that it doesn't infringe anyone else's rights or violate any law. You grant us a license to use that material solely to design, produce, and print your ad for Local Spotlight. We may also use your finished ad (not your source material) in our own portfolio or marketing to show examples of our work, unless you tell us in writing that you'd prefer we not.
AI-assisted design. You agree that we may upload your logo, brand assets, and other materials you submit into AI generation and design tools to create, revise, or refine your ad. This license is limited to producing your Local Spotlight ad and related creative variations, and does not grant us any ownership of your underlying brand assets.
You are solely responsible for the accuracy of all information you submit for your ad (business name, phone, website, address, offer details, pricing) and for your ad's content, claims, and compliance with all advertising and consumer-protection laws that apply to your business.
You are solely responsible for determining whether Georgia law permits you to advertise the products or services featured in your ad, including any restrictions on who may advertise a particular trade, profession, or service. We do not verify this and take no position on your licensing status. Being listed on Local Spotlight is not a representation by us that your ad complies with Georgia advertising law.
Because you review and approve your proof before printing (or it is deemed approved under Section 2), you bear full responsibility for the ad as printed. No refund, credit, or reprint is owed for errors in information you provided or approved once your ad has gone to print.
We reserve the right to decline or request changes to ad content that is false, misleading, offensive, or promotes an illegal product or service.
9. Attribution & Call Tracking
As part of the Service, your ad includes a dedicated phone number, QR code, and promo code so responses can be tracked and attributed to your Local Spotlight ad. Calls made to your tracking number are forwarded to your own business phone and may be recorded for attribution and quality purposes. See our Privacy Policy for details on call recording and how this data is used and shared.
Consent to be contacted. When you submit information through any form on the Site — including the reservation form, contact form, or any lead-magnet or guide-download form — and check the accompanying consent box, you expressly consent to Porchline Media LLC contacting you by phone, text message, or email at the phone number and email address you provided, even if that phone number is listed on a state or national Do Not Call registry. You can withdraw this consent at any time by replying STOP to a text, asking to be removed by phone, or emailing joe@porchlinemedia.com.
10. Website Use
You may use the Site to browse information about Local Spotlight, check category availability, use the ROI calculator, or reserve a spot. You agree not to misuse the Site — including attempting to access data that isn't yours, disrupting the Site's operation, or scraping content for commercial use without our permission.
All content on the Site (design, copy, branding, the Local Spotlight name and mark) belongs to Porchline Media LLC unless otherwise noted, and may not be copied or reused without our permission.
11. Disclaimers
Local Spotlight is an advertising and lead-generation service. Beyond the specific Crickets Guarantee described in Section 6, we do not guarantee any specific number of leads, calls, sales, or return on investment from your ad. We track and report your results; we don't guarantee them. Results depend on factors outside our control, including your offer, pricing, and how you follow up with leads.
Porchline Media provides advertising services only. We are not a party to any transaction between you and your customers, and we make no promises about the results, quality, or delivery of anything you sell. You are solely responsible for your products, services, pricing, fulfillment, and compliance with all laws that apply to your business.
The Site and Service are provided "as is." We don't guarantee the Site will be uninterrupted or error-free.
12. Limitation of Liability
To the extent permitted by law, Porchline Media LLC's total liability to you for any claim arising from these Terms or the Service is limited to the amount you paid us in the 3 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits.
13. Indemnification
You agree to indemnify and hold Porchline Media LLC harmless from any claim arising from content you submit to us, your ad as printed, your products or services, your transactions with your customers, your violation of these Terms, or your violation of any Georgia law governing who is permitted to advertise your products or services.
14. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Georgia.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above. Continued use of the Site or Service after changes take effect means you accept the updated Terms.
16. Contact Us
Porchline Media LLC
Georgia, USA
Email: joe@porchlinemedia.com
Phone: (470) 354-1197